Introduction to reference work /

Katz, William A., 1924-

Introduction to reference work / William A. Katz. - 8th ed. - Boston : McGraw-Hill, c2002. - 2 v. ; 24 cm.

Includes bibliographical references and index.

v. 1. Basic information services -- v. 2. Reference services and reference processes.

0072441070 0072441437 0071120742 9780072441079 9780072441437 9780071120746


Reference services (Libraries)
Reference books--Bibliography.


Bibliographies.

Z711 / .K32 2002

025.5/52