00259nam a2200109Ia 4500020001900000100002100019245002300040082002000063942000800083008004100091999001700132  a9780702179556"  aBRAND JOHN94737 0aDISPUTE RESOLUTION  a344.680188 BRAN  cBK 210805s9999    xx            000 0 und d  c57791d57790