00269nam a2200097Ia 4500008004100000020001800041100001800059245003100077260003700108300002600145220920s9999    xx            000 0 und d  a9780702177927  aENGLISH, Jane 0aProfessional Communication  bClaremont: Juta & Company, 2012.  a328p. Includes index.