02251cam a22002651a 4500 233549659 3228 20221005112735.0 081121s2010 nyu b 001 0 eng d 9780071600040 RDA 658.4092 GRIM Grimshaw, Jeff (Jeff D.) 172456 Leadership without excuses : how to create accountability and high performance (instead of just talking about it) / Jeff Grimshaw, Gregg Baron. New York : McGraw-Hill Professional, c2010. xxiv, 280 pages ; 24 cm. Includes bibliographical references and index. Equip your people for moments of truth and tradeoff -- Invest excruciating minutes to ensure role clarity -- Use commander's intent to promote ownership, stretch your people, and align them with your business strategy -- Compete for attention -- Boost the credibility of your high expectations -- Reward what you want to see more of--and stop tolerating what you don't -- Use the other f-word to tap hidden sources of motivation -- Wield your biggest stick : the power to take things away -- When you have no authority, use increased confidence and reduced anxiety as your consequence currency -- Whet the appetite for truth -- Prevent excuses before they happen -- Banish the fantasies and fetishes that lead to fingerpointing -- Treat mistakes as intellectual capital and give negative feedback that doesn't freak people out. "There are three kinds of employees: Some are Saints; they're always accountable. Some are Sinners; they're never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don't. What makes the difference? Leadership without Excuses has the answers." "Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables' poor choices and excuse-making - and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality."--BOOK JACKET. Leadership. 172457 Teams in the workplace. 172458 Responsibility. 172459 Baron, Gregg. 172460 ddc BOOK 172 Nondalo Biyela 172 Nondalo Biyela 732403 732402 0 0 ddc 0 0 600 DRIEL DRIEL GEN 2022-10-05 0 658.4092 GRIM 3322810056686 2022-10-05 2022-10-05 BOOK