02019nam a22002297a 4500 3228 20251217101452.0 251217b sa ||||| |||| 00| 0 eng d 9781847943835 pbk RDA 3228 E English 302.23 DUHI Duhigg, Charles Supercommunicators : how to unlock the secret language of connection / Charles Duhigg London : Cornerstone Press, 2024. xvi, 299 pages : illustrations ; 24 cm. We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work. Includes bibliographical references (pages 251-292) and index. Prologue -- The three kinds of conversation -- The what's this really about? conversation -- The how do we feel? conversation -- The who are we? conversation -- Afterword -- Acknowledgments -- A note on sources and methods -- Notes -- Index. Psychology Communication Psychological aspects Interpersonal communication ddc BOOK 395 Kholofelo Moabelo 395 Kholofelo Moabelo 790785 790784 0 0 ddc 0 0 300 STANL STANL GEN 2025-12-17 440.00 0 302.23 DUHI 33228031154114 2025-12-17 440.00 2025-12-17 BOOK 0 0 ddc 0 0 300 DELML DELML Non_Fiction 2026-04-16 0 302.23 DUHI 3322830001950 2026-04-16 2026-04-16 BOOK 0 0 ddc 0 0 300 SUNDL SUNDL Non_Fiction 2026-05-05 0 302.23 DUHI 3322830001868 2026-05-05 2026-05-05 BOOK 0 0 ddc 0 0 300 SILIL SILIL GEN 2026-05-20 420.00 0 302.23 DUHI 3322803173902 2026-05-20 2026-05-20 BOOK 0 0 ddc 0 0 300 MAPHL MAPHL Non_Fiction 2026-06-22 0 302.23 DUHI 3322830001720 2026-06-22 2026-06-22 BOOK 0 0 ddc 0 0 300 MARAL MARAL Non_Fiction 2026-06-23 0 302.23 DUHI 3322830001673 2026-06-23 2026-06-23 BOOK 0 0 ddc 0 0 300 SIYABL SIYABL Non_Fiction 2026-06-25 0 302.23 DUHI 3322830001696 2026-06-25 2026-06-25 BOOK 0 0 ddc 0 0 300 MASOBL MASOBL Non_Fiction 2026-07-06 0 302.23 DUHI 3322830001632 2026-07-06 2026-07-06 BOOK 0 0 ddc 0 0 300 LIBAL LIBAL Non_Fiction 2026-07-13 0 302.23 DUHI 3322830001548 2026-07-13 2026-07-13 BOOK 0 0 ddc 0 0 300 THEML THEML Non_Fiction 2026-07-23 0 302.23 DUHI 3322830001425 2026-07-23 2026-07-23 BOOK 0 0 ddc 0 0 300 KWAPL KWAPL Non_Fiction 2026-07-27 0 302.23 DUHI 3322830001378 2026-07-27 2026-07-27 BOOK 0 0 ddc 0 0 300 ZITHL ZITHL Non_Fiction 2026-08-07 0 302.23 DUHI 3322830001209 2026-08-07 2026-08-07 BOOK