Customer service management : a holistic approach (Record no. 62801)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00286nam a2200097Ia 4500 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 ENGE |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210816s9999 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | ENGELBRECHT, Eugene Claremont, 2007 |
| 9 (RLIN) | 7258 |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer service management : a holistic approach |
| 942 ## - ADDED ENTRY ELEMENTS | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Barcode | Date last seen | Price effective from | item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Shatale | Shatale | 17.08.2021 | 67.00 | 33228019376613 | 17.08.2021 | 17.08.2021 | Books |