| 000 | 01140cam a2200289 b 4500 | ||
|---|---|---|---|
| 003 | 3228 | ||
| 005 | 20231023121329.0 | ||
| 008 | 2023 s2023 enka 000 0 eng | ||
| 020 | _a9780749460433 | ||
| 040 | _c3228 | ||
| 082 | 0 | 0 | _a658.812 WELL |
| 100 | 1 |
_aWellington, Patricia. _9183270 |
|
| 245 | 1 | 0 |
_aEffective customer care / _cPat Wellington. |
| 260 |
_aLondon ; _aPhiladelphia : _bKogan Page, _cc2010. |
||
| 300 |
_axiv, 130 pages : _billustration ; _c22 cm. |
||
| 490 | 1 | _aCreating success | |
| 500 | _aAt head of title: The Sunday Times. | ||
| 650 | 0 |
_aCustomer relations. _9183271 |
|
| 650 | 0 |
_aCustomer services. _9183272 |
|
| 650 | 0 |
_aCustomer relations _vCase studies. _9183273 |
|
| 650 | 0 |
_aCustomer services _vCase studies. _9183274 |
|
| 830 | 0 |
_aCreating success. _9183275 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009050536-b.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009050536-d.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy1105/2009050536-t.html |
| 942 |
_2ddc _cBOOK _w169 _xBoniswa Ngcongolo _y169 _zBoniswa Ngcongolo |
||
| 999 |
_c759162 _d759161 |
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